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Frequently asked Questions

What is TalesRunner RPG?

TalesRunner RPG is a mobile turn-based RPG where you step into a fairytale world as the Writer.

Reconnect with classic stories, battle with legends, and reshape the endings of broken tales.

What is TalesRunner storyline?

TalesRunner RPG is set in Fairytale Land, a magical world where beloved stories are falling apart — their endings lost, their characters forgotten, and chaos spreading across once-familiar lands.

You play as the Writer, a mysterious figure chosen to restore broken tales and help legendary characters like Alice, Pinocchio, and Red Riding Hood reclaim their purpose.

But these aren’t the fairytales you remember.

Each hero has been changed by the brokenness of their world.

Each story holds secrets, sorrow, and a chance at redemption.

Your mission is to:

Rebuild fractured fairytales

Team up with storybook legends

Fight through corrupted lands

And discover why these tales were shattered in the first place

As you journey deeper, you'll realize you're not just fixing stories —

You're rewriting your own.

What platforms is TalesRunner RPG available on?

The game is available on iOS and Android devices.

You can download it via the App Store or Google Play.

Is TalesRunner RPG free to play?

Yes! It’s free to download and play.

Optional in-app purchases are available for cosmetics, items, and boosts.

Do I need internet to play?

Yes, an internet connection is required to access all game features.

Is it multiplayer or single-player?

The core story is single-player, but there may be social features like the Sky Island and Guilds.

Is the game available worldwide?

Yes! TalesRunner RPG is now available in global regions with full localization support.

Some regions may have content released slightly later due to platform policies or language translation timelines.

How often is the game updated?

We aim to release regular updates including:

New story chapters

Limited-time events

New characters

Balance patches

Bug fixes and system improvements

You can find all patch notes on our official website.

What are Roles in the game?

Each character belongs to a specific Role:

Tank – Protects the team and absorbs damage

Striker – Deals high damage to enemies

Healer – Restores health and provides support

Utility – Applies buffs, debuffs, or special effects

Building a balanced team is key to victory!

Will there be new characters added in the future?

Yes! TalesRunner RPG will continue expanding its roster with:

Characters from new story chapters

Limited-time event heroes

Reimagined versions of classic fairytale characters

Stay tuned to official announcements for release dates and previews.

What kind of gameplay should I expect?

TalesRunner RPG offers a blend of turn-based combat, story-driven quests, and adventure-packed chapters inspired by fractured fairy tales.

You’ll build teams, battle corrupted legends, explore magical realms, unlock emotional storylines, and progress through both PvE and PvP modes.

Beyond combat, enjoy life simulation features like farming, fishing, building, plus a variety of fun mini-games—giving you space to relax, connect, and customize your journey across different areas of the game.

Who is the main character?

You play as the Writer — a mysterious figure chosen to fix broken fairytales, restore forgotten legends, and rewrite the endings of stories that lost their way.

Your decisions, skills, and bonds with legendary characters shape the fate of Fairytale Land.

Are the characters based on real fairytales?

Yes! TalesRunner RPG features reimagined versions of classic fairytale characters like Alice, Pinocchio, Red Riding Hood, and more.

While inspired by the original stories, each character has been uniquely rewritten to fit the game’s world — with new designs, personalities, and powers shaped by the broken tales they come from.

Can I customize my characters?

While you can’t change a character’s appearance or base stats, you can upgrade their level, skills, and equipment using enhancement materials.

You can also build unique team comps by choosing which characters to use together — giving you flexibility in strategy and playstyle.

What modes are available in the game?

Story Quests

PvE Dungeons & Boss Raids

PvP Arena Battles

Sky Island (build, farm, fish, chill)

Seasonal Events & Challenges

How does combat work?

It’s a turn-based strategy system.

You’ll build a team, use skills, and activate your Writer powers to control the battle.

Who is the main character?

It’s a turn-based strategy system. You’ll build a team, use skills, and activate your Writer powers to control the battle.

What is Sky Island?

Sky Island is a social space where players can decorate, raise animals, grow crops, and hang out with friends.

Are there in-game events?

Yes! We regularly host themed events, seasonal quests, and limited-time challenges with unique rewards.

Is there PvP in the game?

TalesRunner RPG features several PvP modes such as:

Arena – Ranked 1v1 battles

Champions Arena – Competitive seasonal content

Guild War – Team-based guild vs. guild battles

The game crashes or won’t load. What should I do?

Make sure your device meets the minimum requirements and is updated.

Try reinstalling the app or clearing cache.

Still having issues? Contact support.

How do I report a bug or problem?

Use the in-game Help Center or email us at [email protected] with a description, screenshot, and your Player ID.

Can I play on an emulator?

While some Android emulators (such as BlueStacks or LDPlayer) may run TalesRunner RPG, we recommend using a mobile device for the best experience.

Emulator performance and compatibility are not officially supported and may vary.

Is the game optimized for high-refresh rate screens?

TalesRunner RPG currently supports up to 60 FPS on most devices.

Devices with higher refresh rates may still cap gameplay at 60 FPS for stability.

The game is lagging or crashing — what should I do?

Close background apps to free up RAM

Clear cache (Android only)

Ensure you have the latest version of the game installed

If issues persist, contact our Customer Support through the in-game Help menu

Make sure your device meets the minimum requirements

Can I transfer my data between iOS and Android?

As long as you're using a linked account (Google, Apple ID, Facebook, or Email), your progress can be safely transferred across devices.

Why does the game heat up my device or drain battery fast?

TalesRunner RPG uses high-quality assets and real-time effects, which may cause increased power usage.

To reduce heat/battery drain:

Lower your graphics settings in the in-game options

Play with battery saver mode enabled (if available)

Avoid charging while playing

Can I change graphics settings for better performance?

Go to Settings > Graphics in-game. You can:

Lower visual effects

Reduce resolution

Adjust frame rate (30 FPS or 60 FPS)

Optimizing these can help with performance on older or mid-range devices.

Is there a lite version of TalesRunner RPG for low-end phones?

Not currently.

However, we are working to improve performance and optimize the game across a wider range of devices through future updates.

Will the game support foldable or ultra-wide screens?

TalesRunner RPG is compatible with most modern screen formats.

However, foldable and ultra-wide screens may display UI elements differently.

Future updates may bring more UI scaling options.

How do I pre-register for the game?

Pre-registration is available via our official website, App Store, and Google Play.

Just click "Pre-register" and follow the instructions.

What are the benefits of pre-registering?

You’ll receive exclusive in-game rewards like gems, equipment, and even a free character!

I didn’t receive my pre-registration rewards. What should I do?

Please contact our support team through the in-game Help Center with your Player ID and issue.

How do I recover a lost account?

If you linked your account (Google, Facebook, Apple), log in again using that platform.

If not, reach out to support with any proof of ownership.

How do I link my account?

Go to Settings > Account and choose a platform to link (Google, Apple, Facebook, Email).

Linking ensures your data is backed up and can be transferred across devices.

Can I unlink my account?

Unlinking accounts is not recommended and may result in loss of progress.

If necessary, please contact Customer Support for assistance.

Can I play the same account on multiple devices?

Yes — you can log into your linked account on multiple devices, but you can only play on one device at a time.

Simultaneous logins may cause disconnection or data errors.

What happens if I delete the app?

If your account is linked, your data will be safe.

You can reinstall the game and log in to recover it.

If you're using a Guest Account, deleting the app will permanently erase your progress.

How do I change my login method?

You cannot directly change your login method once it's linked.

If you’d like to switch platforms (e.g., from Facebook to Email), please contact Customer Support for help.

What should I do if I linked the wrong account?

If you linked the wrong account by mistake, contact Customer Support immediately with:

Your Player ID

The email or platform used

The correct account you wish to recover

Our team will assist you in recovering access if possible.

How do I install TalesRunner RPG?

You can download TalesRunner RPG from the:

Google Play Store (for Android)

Apple App Store (for iOS)

Simply search for “TalesRunner RPG”, tap Install, and follow the prompts.

Ensure you have enough storage and a stable internet connection.

What are the system requirements?

SYSTEM REQUIREMENTS

Operating System: iOS 11 / Android 7.0 or higher required

Device Compatibility: Compatible with a wide range of mobile devices, including smartphones and tablets

Processor: Suitable for mid-range to high-end devices

RAM: 4 GB or higher recommended for smooth performance

Internet Connection: Required

The game supports a wide range of smartphones and tablets.

How much storage space does the game require?

You’ll need approximately 4 GB of free space to install and run the game smoothly.

Additional storage may be required for future updates and content downloads.

Can I play TalesRunner RPG on a tablet?

Yes! The game is fully compatible with most modern Android tablets and iPads that meet the system requirements.

Can I play the game on PC?

Yes — while not officially supported, you can play TalesRunner RPG on PC using Android emulators such as:

BlueStacks

LDPlayer

NoxPlayer

Please note that performance and compatibility may vary depending on your system and emulator settings.

What should I do if I can’t install the game?

Make sure your device meets the minimum OS and hardware requirements

Check your available storage space

Restart your device and try again

Ensure you are connected to a stable internet connection

If the problem continues, contact Customer Support

Does the game support controller input?

Currently, TalesRunner RPG does not support external controllers or gamepads.

It is designed for touchscreen gameplay.

Why does the game take a long time to load after installation?

The first time you launch the game, it will download essential in-game data such as story assets, character models, and sound files.

We recommend:

Using a Wi-Fi connection

Keeping your device plugged in or charged

Ensuring you have at least 4 GB of free space

Why is the game lagging or crashing on my device?

This could be caused by:

Low memory (RAM) availability

Incompatible or outdated OS

Too many background apps running

Try these fixes:

Lower graphics settings in-game

Clear app cache (Android only)

Close other apps before launching

Restart your device

If the issue persists, reach out to Customer Support.

What is TALESRUNNER storyline?

‘Fairy Tale Land’, a place where all the fairy tales in the world gather

And then you receive an unidentified email and end up in ‘fairyland.’

To save ‘Fairyland’, which is in danger of survival, rewrite the story with the main characters in the fairy tale!

Where can I connect with other players?

Join our official Discord, follow us on Facebook, TikTok, YouTube, and check out our community forums.

Are there community contests or giveaways?

Yes — cosplay contests, TikTok challenges, and more!

Follow our social channels for announcements.

Are there guilds in TalesRunner RPG?

You can join or create a Guild to:

Chat with other players

Participate in Guild Wars and Guild Events

Earn shared Guild Rewards

Level up your guild for exclusive perks

How do I join a guild?

Go to the Guild tab from the main menu and:

Search for a guild manually

Browse recommended guilds

Create your own (requires in-game currency)

Some guilds may require approval; others are open to join instantly.

Can I chat with other players?

There are multiple ways to interact:

World Chat – Speak with players across your server

Guild Chat – Private messaging within your guild

Private Chat (Whispers) – 1-on-1 messages

Friend Chat – Stay in touch with players on your friend list

You can toggle filters or mute unwanted messages via Settings > Chat.

Is there an official Discord or social media page?

You can join us on:

Discord: https://discord.gg/8JV6Jn5X

Facebook: https://www.facebook.com/people/Tales-Runner-RPG/61575666164308/

Official Website: https://staging.tr-rpg.com

These channels are where you’ll find:

Patch notes

Sneak peeks

Developer updates

Community events

How do I report inappropriate behavior?

To report a player:

Tap their name in chat or profile

Select “Report”

Choose a reason and add any supporting info

Reports are reviewed by our moderation team.

For serious cases, contact Customer Support.

Are there in-game events for the community?

Look forward to:

Guild competitions

Seasonal events

Creative contests

Social media giveaways

Details are announced in-game and on our official channels.

I just started. What should I do first?

Focus on progressing through the Main Story — it unlocks:

Core game features

Character unlocks

Summoning currency (Wishing Stones)

Beginner missions and rewards

You’ll also meet key characters and learn battle mechanics along the way!

Should I reroll for better characters?

Rerolling is a common strategy for new players who want a strong start.

If you’re aiming for high-tier characters from early banners:

Use your beginner summons first

If you're unsatisfied with your pulls, you can restart your progress before linking your account

Once you’re happy with the results, make sure to link your account to save your data

Reminder: Guest accounts are not safe for long-term progress.

Always link once you’ve finalized your starting team!